Unraveling the Mysteries of Your Whistler Adventure
Get Ready to Conquer Whistler with Confidence!
Hotel Location & Accessibility
Adventure awaits at our prime location on 4005 Whistler Way, just a two-minute stroll from the lively Whistler Village. We put you in the heart of all the action and excitement, making it easy to embark on your next adventure.
Absolutely! We are just a short and exhilarating five-minute walk away from the Whistler and Blackcomb Mountain Gondolas. Conveniently located near the heart of adventure, you'll have easy access to the breathtaking slopes and thrilling mountain experiences.
All our current room rates are based on single or double occupancy. For additional guests, a CAD$30 plus taxes per person per night will be charged.
Not at all! Guests who are 18 years old and under stay for free in a room accompanied by a responsible adult. It's our way of welcoming the next generation of adventurers!
Absolutely! If you need an extra bed or crib in your room, just let us know in advance or during check-in. We'll work our magic to accommodate your request and ensure everyone has a comfortable place to rest their adventurous souls.
We totally understand the importance of a sniffle-free stay. That's why we have a dedicated wing of the hotel with "pet-free rooms" for guests with allergies. Rest assured, we take special care to keep these rooms pristine and fur-free.
Our rooms are designed to be cozy retreats, but unfortunately, they don't come with kitchenette facilities. But fret not! We have an array of dining options nearby that will satisfy your taste buds and keep you fueled for your Whistler adventures.
Check-in & Check-out
You can officially check-in to your room starting at 4:00 pm. However, feel free to arrive at the hotel earlier and we'll take care of the registration process. We'll do our best to have your room ready as soon as possible, ensuring a seamless and comfortable check-in experience.
Our check-out time is at 11:00 am. We kindly request that you have your belongings packed and return your room keys by this time. But don't worry, you can still make the most of your stay in Whistler until the very last minute.
Absolutely! We understand that travel plans don't always align with standard check-in and check-out times. If you need an early check-in or late check-out, please let us know in advance or make your request on the day of departure. We'll do our best to accommodate your needs, based on room availability.
We have a flexible cancellation policy to provide you with peace of mind. The specific cancellation periods vary depending on the dates of your stay, ranging from 48 hours to 30 days. Please refer to the following details for our cancellation policy:
May 1 - Nov 30, 2023: 48-hours cancellation policy
Dec 1 - 17, 2023: 14-days cancellation policy
Dec 18, 2023 - Jan 2, 2024: 30-days cancellation policy
Jan 3 - April 30, 2024: 14-days cancellation policy
Please note that for cancellations made within the specified period, full payment will be taken and is non-refundable. We recommend obtaining a cancellation number when notifying us to ensure a smooth process. No shows and early departures are also subject to our cancellation policy.
Absolutely! We are delighted to welcome your furry friends to our hotel. Dogs make the best travel companions!
Yes, to ensure a smooth check-in process, please register your pets either before your arrival or during the check-in. We want to make sure everything is in place to provide a comfortable stay for both you and your furry companion. Please note that while we love accommodating pets, they are not allowed in our Pool & Hot tub area (excluding registered service animals) to ensure the comfort of all our guests.
Yes, there is a one-time cleaning fee of CAD$25.00 for dogs staying at our hotel. This fee helps us maintain our pet-friendly environment and keep everything fresh and clean.
While we typically limit our furry guests to dogs at Aava, we have had some unique visitors over the years, including cats, birds, snakes, and even a grizzly bear (yes, a film-trained bear actor!). If you are considering bringing an unconventional or exotic pet, please give us a call to discuss your specific situation.
We care about the comfort and safety of your pets, so we recommend avoiding leaving them alone in the room. However, if you need to step out briefly, we suggest leaving them in their cozy pet crate until you return. Please note that if your dog becomes uncomfortable or causes disturbances for other guests when left alone, a disturbance charge may be applied to your room account.
While we don't provide pet food due to dietary preferences and owner choices, we do have dog bowls and doggy bags available upon request. Also, don't forget to swing by our Front Desk for some treats as you pass through the lobby. We love pampering our four-legged guests!
Restaurants, Food & Beverage
While the hotel itself doesn't have its own restaurant, we are fortunate to have a fantastic dining option located adjacent to the hotel and across from the Whistler Conference Centre. Allow us to introduce you to Wild Blue Restaurant + Bar!
Wild Blue Restaurant + Bar in Whistler is an exquisite dining destination that perfectly captures the essence of mountain luxury and culinary excellence. Nestled amidst the breathtaking scenery of Whistler's natural beauty, this restaurant offers a truly captivating experience. With a stylish and contemporary ambiance, Wild Blue sets the stage for an unforgettable dining adventure. The menu showcases a tantalizing array of globally-inspired dishes, expertly crafted using locally sourced, seasonal ingredients. From succulent seafood delicacies to perfectly grilled meats and innovative vegetarian options, each plate is a masterpiece that delights the senses. Paired with an extensive selection of fine wines, craft cocktails, and artisanal beverages, the dining experience at Wild Blue Restaurant + Bar is a culinary journey that combines sophistication, taste, and the spirit of Whistler in every bite.
Our outdoor pool and hot tub are open daily from 10:00 am to 10:00 pm. It's the perfect spot to relax and rejuvenate after a day of adventure in Whistler.
Parking & EV Charging
We offer convenient self-parking at our hotel for a fee of $24 plus taxes per night, per vehicle. You can rest assured knowing your vehicle is secure during your stay.
Yes we do! A day pass is 50% of the daily parking rate - availabile until 6pm.
Yes, we do! For those who require parking for a shorter duration, we offer day passes at 50% of the daily parking rate until 6:00 pm. It's a convenient option if you're just stopping by or exploring the area for the day.
Absolutely! We have three Level 2 Tesla chargers available, as well as Level 1 outlets in our charging center. We understand the importance of sustainability and are working on expanding our charging stations to accommodate more EVs in the near future. Stay charged and ready to explore Whistler with ease!
Absolutely! The Village Shuttle Bus, which conveniently departs from the transit circles, allows you to hop on and off at various stops throughout Whistler. It's a convenient and hassle-free way to explore the area and enjoy the sights.
While we don't offer direct airport transportation, there are reliable Airport Shuttle Services available for pick up at our hotel. They will ensure you have a smooth and comfortable journey to and from the airport, taking the stress out of your travel arrangements. Just let us know your flight details, and we'll assist you with scheduling the shuttle service.
General Hotel Information
We take pride in providing a smoke-free environment for all our guests. Smoking is not permitted in any of our guest rooms or within the hotel's facilities. To ensure a pleasant stay for everyone, we kindly ask that guests adhere to our non-smoking policy. Smoking fines and cleaning fees may be charged to guests who choose to smoke in the hotel room or within the hotel premises.
Absolutely! We understand the convenience of having your receipt sent directly to your email. Simply let our Front Desk staff know during check-out, and they will be more than happy to email you a copy of your hotel receipt.
If you have lost or misplaced any items during your stay, our attentive Housekeeping Team takes care of the lost and found. For inquiries about lost items, please reach out to our friendly Front Desk staff. They will assist you in locating your belongings and provide guidance on the necessary steps for item retrieval. Please note that any shipping costs associated with returning lost items will be the responsibility of the guest.
Absolutely! We understand that sometimes early arrivals or late departures may require luggage storage. You can safely leave your luggage with us before your check-in time or after your check-out time. Our staff will securely store your belongings until you're ready to collect them. Just let us know your needs, and we'll be more than happy to assist you with luggage storage.
Media & PR
We thrive on creative collaborations with media partners, influencers, and magazines! If you're interested in partnering with us, we invite you to connect with our Marketing team. They're ready to explore exciting opportunities and discuss potential partnerships that align with our brand. Feel free to reach out to them at firstname.lastname@example.org. We can't wait to embark on a memorable partnership together!