Hotel Accessibility

At Paradox Hotel Vancouver, we are dedicated to ensuring that our facilities, services, and amenities are fully accessible to all guests, including those with disabilities. We strive to provide an inclusive experience by offering accessible features across our public spaces and guest rooms. Below, you will find details of the accessible features throughout the hotel.

 

Accessible Areas 
  • Hotel Entrances 
  • Guest rooms
  • Front Desk
  • Concierge Desk
  • Restaurants/ Lounge
  • Meeting & Event Rooms
  • Public Restrooms
  • Fitness Centre
  • Xylia Natural Spa
Accessibility Features 

We have designed our hotel with accessibility in mind. Some of our key accessible features include:

  • Valet Parking
  • Designated Accessible Parking Spaces
  • Fully Automatic, Wide-Opening Entrance Doors
  • Wheelchair Ramp to Restaurant Entrance
  • Wheelchair Accessible Load-in Area
  • Step-Free Lobby
  • Service Animals Welcome
  • Two Elevators (Guest and Service) Serving All Hotel Levels
  • Wheelchair Accessibility to All Meeting Rooms, Banquet Spaces (2nd and 3rd Floors)
  • Assisted Listening Devices Available for Meeting Rooms (On Request)
Guestroom Accessibility 

We are committed to fostering a culture of inclusion, ensuring that every guest feels welcome, comfortable, and at ease throughout their stay with us. Our accessible rooms are thoughtfully designed with your comfort and safety in mind. We offer 5 ADA-compliant Executive King Rooms equipped with the following features:

  • Roll-In Shower
  • Grab Bars in Shower & Next to Toilet Seat
  • Hand-Held Shower Wand
  • Low-Level Towel Hooks & Racks
  • Removable Shower Head
  • Connecting Rooms Available
  • Hearing Impaired Light Alerts (With Kit)
  • Lowered Safety Box
  • Wheelchair Accessible Doorways
  • Visual Sensor (Available upon Request)
  • Closed Caption Televisions (Available upon Request)

 

Website Accessibility

At Paradox Hotel Vancouver, we are committed to ensuring the digital accessibility of our website. We continually work to enhance the user experience and meet relevant accessibility standards.

 

Conformance Status

We follow the Web Content Accessibility Guidelines (WCAG) to improve accessibility for users with disabilities. Our website conforms to WCAG 2.0 Level AA functionality, which means we have applied best practices to meet accessibility standards.

Compatibility with Browsers & Assistive Technology

Our website is designed to be compatible with the following:
Browsers: Chrome, Firefox, Safari
Assistive Technologies: JAWS, NVDA, and VoiceOver screen readers

Technical Specifications

The accessibility of our website relies on the following technologies to function with various web browsers and assistive technologies:
HTML
WAI-ARIA
CSS
JavaScript

Limitations & Alternatives

While we strive for complete accessibility, certain third-party integrations may present limitations. These include:
Third-Party Integrations: Tripadvisor, Instagram, TripTease, ChatBots, etc.
If you encounter an issue not listed here, please contact us so we can address it.

Feedback & Contact Information

Your feedback is essential to us. If you experience any accessibility challenges or need assistance with our website or hotel features, please reach out to us.

Phone: (236) 900-6001
Email: hello@paradoxhotels.com
Hotel Address: 1161 W Georgia St, Vancouver, BC V6E 0C6

We are happy to assist you with any questions regarding accessibility or help you with reserving an ADA-compliant room.