Hotel Accessibility  

Our hotel is committed to making our facilities, amenities and services accessible to guests with disabilities.  Below is a description of many of the accessible features of the hotel in its public and guest room spaces. 

Accessible Areas 

Hotel entrance 


Front desk 

Concierge desk 


Meeting & event rooms 

Public restrooms 

Fitness centre 



Accessibility Features 

Valet parking 

Designated space in parking garage  

Accessible, fully automatic entrance door with wide openings 

Accessible entrance to restaurant (wheelchair ramp) 

Accessible entrance to load-in area  

Lobby free of any steps 

Service animals welcomed 

Two guest elevators and two service elevators serving each level of hotel, including basement, meeting rooms, fitness center, and public restrooms 

All meeting rooms / banquet space on 2nd floor and 3rd floor are wheelchair accessible and free of any steps 

Assisted listening devices for meeting rooms (on request) 


Guestroom Accessibility 

Accessible Guestrooms & Suites 

Executive King (5 ADA rooms available) 


Accessibility Features 

Roll-in shower 

Grab bar in shower 

Grab bar next to toilet seat 

Hand-held shower wand 

Low-level towel hooks and racks 

Removable shower head 

Connecting rooms available 

Hearing impaired light alerts with kit 

Lowered safety box 

All doorways wheelchair accessible 

Visual sensor in some rooms (on request) 

Closed caption televisions (on request) 


Website Accessibility  

Paradox Hotel Vancouver is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards. 

Conformance status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Paradox Hotel Vancouver Website contains WCAG 2.0 level AA conforming functionality. Conforming functionality means that efforts were taking during the development of the website to follow WCAG standards. 

Compatibility with browsers and assistive technology 

Paradox Hotel Vancouver Website is designed to be compatible with the following assistive technologies: 

Chrome, Firefox, and Safari browsers on JAWS, NVDA, and VoiceOver screen reader technologies 

Technical specifications 

Accessibility of Paradox Hotel Vancouver Website relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer: 






Limitations and alternatives

Despite our best efforts to ensure accessibility of Paradox Hotel Vancouver  Website, there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below. 

Known limitations for the Website: 

List third-party integrations such as Tripadvisor, Instagram, TripTease, ChatBots, etc  

Feedback & Contact 

We welcome your feedback on the accessibility of Paradox Hotel Website. Please let us know if you encounter accessibility barriers. Additionally, if you need any assistance or have any questions about the accessibility features of the hotel or require help reserving an ADA accessible, please reach out to us with the contact information below.  

Phone: (236) 900-6001


Hotel address: 1161 W Georgia St, Vancouver, BC V6E 0B3