Frequently Asked Questions

Your Ultimate Guide to Everything about Paradox Resort Phuket – Explore Our FAQs Below!

Welcome to the Paradox Resort Phuket FAQ Page! Find all the juicy details you crave for a smooth and fabulous stay with us. We've got your back, whether it's check-in tips or the lowdown on our dining offerings and things to do. Uncover the secrets of Paradox Resort Phuket here!

Resort Location & Accessibility

While we don't have a private beach, our resort is conveniently located right next to the beach. Simply cross a small beach road, and you'll find yourself on the pristine white sand shoreline.

There are various attractions and amenities in the vicinity, including restaurants, bars, clothing shops, grocery stores, Karon Temple (with night markets on Tuesdays and Fridays), a public park, medical and dental clinics, and pharmacies. Kata Beach is a 5-minute drive away, Patong is 10 minutes away, and Phuket Town is a 20-minute drive.

Room Information

If you're looking to stay closest to the beach, consider our Family Two-Bedroom Beachfront Residence and Family Two-Bedroom Garden Residence options. These accommodations are situated at the front of the resort, closest to the beach.

Certainly, we do have a map that provides an overview of room locations. Please refer to the map below for more details.

We don't offer pool villas, but we do have accommodations with private plunge pools. A plunge pool is a cozy retreat, perfect for lounging, cooling off, and enjoying a leisurely dip - it's not designed for swimming. With dimensions of 2m x 1.4m and a uniform depth of 0.8m, it provided the ideal spot to unwind.

If you're looking for the premium accommodation in Karon beach with a private small pool for dipping and soaking, consider booking the Paradox Courtyard, Premium Garden Villa, or the Penthouse Villa. These top choices offer the perfect blend of comfort and tropical vibes for your stay in Phuket, Thailand.

Three of our room types offer private plunge pools:

Paradox Courtyard: Nestled within lush tropical gardens, these ground-floor retreats feature your very own private courtyard and a small plunge pool, perfect for dipping and soaking under the tropical sun.
Premium Garden Villa: Situated in our lush tropical garden, it boasts a small private plunge pool on the terrace, along with indoor and outdoor daybeds and a bathtub.
Penthouse Villa: Positioned above the Premium Garden Villa, this option includes a private rooftop lounge with a small plunge pool and sundeck.

Facilities

Paradox Resort Phuket boasts a total of four pools:

Main Pool: Surrounded by a lush tapestry of greenery, the pool exudes an air of enchantment, evoking the allure of a hidden island paradise. Located in front of the Main Building and near the Pacifica Restaurant, the pool includes a Pool Bar, open from 7:00 AM to 7:00 PM.
Coconut Grove Pool: Exclusive to VILLA guests, offering a tranquil atmosphere. Open from 8:00 am to 6:00 pm.
Saeng Chan Pool: Located near the SPA and is temporarily closed.
The Residence Infinity Pool: Reserved for guests staying in the Residence units. Open from 8:00 am to 6:00 pm.

Check-In & check-out

Check-in begins at 3:00 pm or any time thereafter to ensure a smooth and comfortable experience for our guests.

Our check-out time is at 12:00 pm. Please ensure you have packed your belongings and returned your room keys by this time. If you require a late check-out, contact our Front Desk team, and we will try to accommodate your request.

You can request an early check-in or late check-out, depending on room availability. Please inquire about early check-ins before your arrival and late check-outs on the day of departure. Contact our Front Desk for assistance.

Child policy

Yes. Our child policy is as follows:

Children aged 0-5 can share a bed with parents or guardians and enjoy complimentary breakfast.
Children aged 6-11 can share a bed with parents or guardians, with an additional charge of THB250++ for breakfast.
Children aged 12 and above are considered adults.

Restaurants, Food & Beverage

We have on-site restaurants and bars, including:

Pacifica Restaurant offers a diverse culinary experience, serving everything from breakfast to à la carte lunches. Enjoy indoor seating in a contemporary setting or dine on the terrace with views of the pool and tropical garden. Open from 6:30 am to 11:00 pm.
Kinnaree Bar at the lobby level: If you're searching for a relaxing bar in Phuket during the twilight hours or craving delicious drinks, Kinnaree Bar is the perfect spot for you. Open from 3:00 pm to 11 pm.
Pool Bar is located at the main pool, open from 11:00 am to 7:00 pm
MINT Bar & Restaurant, located by the beach, open from 4:00 pm to midnight. It offers the beautiful sunset views on Karon beach, with international cuisine, and beverages. (Temporarily closed, updated as of May 2024)

Transportation

Yes, we offer airport transfers for an additional charge of THB1,000 for a car (2-3 passengers) and THB1,400 for a van. To book an airport transfer, please provide your flight details, preferred date, and the number of passengers in advance.

Activities

We offer a range of daily activities for guests of all ages, including yoga, stretching, Thai boxing classes, a fitness center, and pool tables. Kids can enjoy activities like painting, drawing, and yoga classes. We also have family-friendly activities such as water scooters, Thai dance, Thai language lessons, and more.

Pets

Lost & found

If you've left something behind, our security team has a lost and found area. Just drop by our Front Desk, and our friendly staff will help you locate it. Please be aware that guests cover the shipping costs for returned items. For more assistance or questions, contact our Front Desk Team at +6676 683 350 or email duty@paradoxresortphuket.com. We're dedicated to swiftly reuniting you with your belongings.

Media & PR

We're enthusiastic about collaborating with media, influencers, bloggers, magazines, and more. For partnership inquiries, please contact our Marketing team at marcom@paradoxresortphuket.com. They'll be delighted to explore collaboration opportunities and provide further details. We look forward to hearing from you!

Frequently Asked Questions

Your Ultimate Guide to Everything about Paradox Resort Phuket – Explore Our FAQs Below!

Resort Location & Accessibility

Room Information

Facilities

Check-In & check-out

Child policy

Restaurants, Food & Beverage

Transportation

Activities

Pets

Lost & found

Media & PR

Boutique

Select Lifestyle

Frequently Asked Questions

Your Ultimate Guide to Everything about Paradox Resort Phuket – Explore Our FAQs Below!

Resort Location & Accessibility

Where in Phuket is Paradox Resort Phuket located?

Does Paradox Resort Phuket have a private beach?

Are there any places I can visit around the resort?

How far is it from the airport to the resort?

Room Information

Which room type is located near the beach the most?

Do you have a map that shows where each room is located?

Do you have pool villas?

Which room type has its own private plunge pool?

Do you have a pool access room?

Facilities

How many pools do you have?

Do you have parking available at the resort?

Does the guest room come with a safe deposit box?

Check-In & check-out

Is check-in or check-out available 24 hours?

What time is check-in?

What time is check-out?

Can I request an early check-in or a late check-out?

Is there a deposit collected upon check-in?

Can I leave my luggage at the resort before check-in and check-out?

Child policy

Is there any child policy regarding children’s age and charges at the resort?

Restaurants, Food & Beverage

Does the resort have any restaurant and bar on site?

What breakfast options are available at the resort?

Transportation

Do you provide an airport transfer?

Activities

What activities are available at the resort?

Pets

Can I bring my pets when I stay at the resort?

Lost & found

Where can I go to inquire about lost and found item(s)?

Media & PR

Do you work with media such as influencers, bloggers, magazines, etc. and where can I inquire about this partnership?